NOVEL 12V 5Amp Industrial Grade SMPS Power Adapter

NOVEL 12V 5Amp Industrial Grade SMPS Power Adapter

The NOVEL 12V 5Amp Industrial Grade SMPS Power Adapter is engineered for high efficiency and reliability, tailored to satisfy the demanding needs of industrial applications. Featuring an input voltage range of 160–240V AC and operating at a frequency of 50–60Hz, it provides stable power conversion to a 12V DC output at 5 amps, yielding a total power output of 60 watts. This versatility makes it ideal for various applications, including LED lighting systems and industrial machinery.

Designed to endure the rigours of industrial settings, the NOVEL power adapter ensures dependable performance and longevity. Its sturdy construction guarantees consistent power supply, reducing the risk of downtime and enhancing the life span of connected devices. Whether powering security cameras, communication systems, or other electronic equipment, this power adapter stands as a reliable solution for your energy requirements.

Features

• Operates effectively with an input of 160–240V AC, accommodating a variety of voltage conditions.
• Provides a steady 12V DC output at 5A, delivering a total of 60W, suitable for diverse devices.
• Robustness and reliability suited for challenging industrial conditions.
  Incorporates short-circuit, overload, and over-voltage protection for safe operation and safeguarding of connected devices.
• Employs switching mode technology for efficient power conversion, minimising energy consumption.
• Compact design, making it suitable for installations with space constraints.
• Ideal for powering devices like LED lighting systems, CCTV cameras, communication equipment, and other electronics requiring stable 12V DC power.

Specifications

Return Policy Overview

At ROBODIUM™, we want you to be completely satisfied with your purchase. You may return most items within 7 days of delivery for a full refund or exchange.

Return Window

• Standard Returns: 7 days from delivery date for any reason, including if you simply changed your mind.
• Defective/Damaged Items: 7 days from delivery date for items received damaged or defective.
• Manufacturing Defects (Warranty): 15 days from delivery for manufacturing defects, unless a different warranty period is specified on the product page.

What Can Be Returned

Most items sold on ROBODIUM™ can be returned within the return window, including:

• Items you no longer need or changed your mind about
• Products received in damaged condition
• Items with manufacturing defects
• Wrong items received (item mismatch)
• Missing components inside the package

Return Conditions

To be eligible for a return, items must be:

• In their original, unused condition
• In the original packaging with all accessories, manuals, and free gifts (if any)
• Accompanied by proof of purchase

Note: Products damaged due to misuse, modification, static discharge, soldering, or improper handling may not be eligible for return.

How to Initiate a Return

1. Contact us via email at support@robodium.com or call +91 8123109966
2. Provide your order number and reason for return
3. Submit photos/videos of the item (especially for damaged/defective products)
4. Our team will review and approve your return request within 1-2 business days

Return Pickup Process

We arrange the return pickup for you - hassle-free returns similar to major e-commerce platforms.

• Once your return is approved, we will coordinate pickup from your location.
• Pack the product securely in its original packaging.
• Include a copy of the order confirmation or packing list.
• Keep the package ready - our logistics partner will collect it at the scheduled time.

Return Shipping Costs

• Defective, damaged, or wrong items: ROBODIUM™ covers all return shipping costs. No charges to you.
• Change of mind returns: A flat return shipping fee of ₹100 will be deducted from your refund amount.

Refund Process

• Refund Method: Refunds are processed to your original payment method.
• Processing Time: 5-7 business days after we receive and inspect the returned item.
• Refund Amount: Full purchase price minus any applicable return shipping fees.
• Orders canceled before shipping receive a full refund (minus up to 5% payment gateway charges, if applicable).

Replacements

• Once the returned item is inspected and approved, we ship the replacement at no additional cost.
• Replacement items are dispatched within 2 business days of receiving your return.
• If replacement is unavailable, we provide a full refund.

Warranty Terms

All products include a minimum 15-day warranty against manufacturing defects unless otherwise specified on the product page.

Warranty does not cover: misuse, soldering damage, modifications, physical damage, or incorrect electrical connections.

Order Cancellations

• Orders in Pending or Payment Verification status can be canceled for a full refund.
• Contact us immediately at support@robodium.com to cancel before shipping.
• Once an order is shipped, it cannot be canceled but can be returned after delivery.

Customer Service Commitment

• Email Response Time: Within 24 hours on business days
• Phone Support: Monday-Saturday, 10:00 AM - 6:00 PM IST
• Return Request Review: 1-2 business days
• Issue Resolution: Within 48 hours of verification