12V DC Electric Solenoid Lock

Product Details:

The 12V DC Electric Solenoid Lock is a compact and efficient locking solution commonly used in electronic access control systems. Designed for doors, drawers, cabinets, lockers, and other enclosures, this lock provides a secure and reliable mechanism that can be controlled electronically.

12V DC Electric Solenoid Lock

The 12V DC Electric Solenoid Lock is an electromechanical locking device commonly used in access control systems and security applications. It is designed to secure doors, gates, cabinets, or enclosures by using an electrical signal to activate the locking mechanism. These locks are widely used in both residential and commercial environments for automated locking and unlocking.

Key Features:

1. Electromagnetic Operation:

   • The solenoid lock works by using an electromagnetic field generated by the electric current to pull or push a pin or bolt, locking or unlocking the mechanism.

   • When powered, the solenoid activates the lock, and when the power is off, the lock remains engaged.

2. 12V DC Power Supply:

   • The lock operates on a 12V DC power supply, which makes it compatible with most systems that use a 12V battery or power adapter.

   • Low voltage makes it suitable for use in various devices, including home security systems, automated doors, and smart locks.

3. Secure and Reliable:

   • The lock is designed to be durable and secure, offering a reliable method of locking and unlocking with minimal wear over time.

   • It typically features a fail-safe design, meaning the lock stays engaged when the power is off, offering security even during power outages.

4. Easy Installation:

   • The solenoid lock is easy to install, with a simple electrical connection and mechanical mounting system that can be integrated into various access control systems.

   • Commonly used with keypad entry systems, RFID card readers, or push button switches.

5. Long Lifecycle:

   • These locks have a long operational life and are capable of handling a large number of cycles (lock/unlock operations) before experiencing wear or mechanical failure.

Applications:

1. Automated Doors and Gates:

   • Used in automated entry systems for homes, offices, or public buildings to secure entrances.

   • Often paired with keypads, card readers, or other access control systems for unlocking.

2. Smart Locks for Cabinets and Drawers:

   • Ideal for securing storage cabinets, lockers, or safes in homes or businesses.

   • Can be integrated into custom security systems where remote locking/unlocking is required.

3. Access Control Systems:

   • Commonly integrated into access control systems, allowing users to electronically lock and unlock doors with a code, RFID card, or biometric scanner.

   • Used in high-security environments, such as server rooms, data centers, or restricted areas.

4. Home Automation Projects:

   • The lock can be used in DIY security systems or home automation projects. It can be connected to microcontrollers (e.g., Arduino, Raspberry Pi) to create custom automation or remote control systems.

5. Automated Vending or Dispensing Machines:

   • Used in vending machines, ticket dispensing machines, or any system that requires secure compartments to be locked or unlocked on demand.

Return Policy Overview

At ROBODIUM™, we want you to be completely satisfied with your purchase. You may return most items within 7 days of delivery for a full refund or exchange.

Return Window

• Standard Returns: 7 days from delivery date for any reason, including if you simply changed your mind.
• Defective/Damaged Items: 7 days from delivery date for items received damaged or defective.
• Manufacturing Defects (Warranty): 15 days from delivery for manufacturing defects, unless a different warranty period is specified on the product page.

What Can Be Returned

Most items sold on ROBODIUM™ can be returned within the return window, including:

• Items you no longer need or changed your mind about
• Products received in damaged condition
• Items with manufacturing defects
• Wrong items received (item mismatch)
• Missing components inside the package

Return Conditions

To be eligible for a return, items must be:

• In their original, unused condition
• In the original packaging with all accessories, manuals, and free gifts (if any)
• Accompanied by proof of purchase

Note: Products damaged due to misuse, modification, static discharge, soldering, or improper handling may not be eligible for return.

How to Initiate a Return

1. Contact us via email at support@robodium.com or call +91 8123109966
2. Provide your order number and reason for return
3. Submit photos/videos of the item (especially for damaged/defective products)
4. Our team will review and approve your return request within 1-2 business days

Return Pickup Process

We arrange the return pickup for you - hassle-free returns similar to major e-commerce platforms.

• Once your return is approved, we will coordinate pickup from your location.
• Pack the product securely in its original packaging.
• Include a copy of the order confirmation or packing list.
• Keep the package ready - our logistics partner will collect it at the scheduled time.

Return Shipping Costs

• Defective, damaged, or wrong items: ROBODIUM™ covers all return shipping costs. No charges to you.
• Change of mind returns: A flat return shipping fee of ₹100 will be deducted from your refund amount.

Refund Process

• Refund Method: Refunds are processed to your original payment method.
• Processing Time: 5-7 business days after we receive and inspect the returned item.
• Refund Amount: Full purchase price minus any applicable return shipping fees.
• Orders canceled before shipping receive a full refund (minus up to 5% payment gateway charges, if applicable).

Replacements

• Once the returned item is inspected and approved, we ship the replacement at no additional cost.
• Replacement items are dispatched within 2 business days of receiving your return.
• If replacement is unavailable, we provide a full refund.

Warranty Terms

All products include a minimum 15-day warranty against manufacturing defects unless otherwise specified on the product page.

Warranty does not cover: misuse, soldering damage, modifications, physical damage, or incorrect electrical connections.

Order Cancellations

• Orders in Pending or Payment Verification status can be canceled for a full refund.
• Contact us immediately at support@robodium.com to cancel before shipping.
• Once an order is shipped, it cannot be canceled but can be returned after delivery.

Customer Service Commitment

• Email Response Time: Within 24 hours on business days
• Phone Support: Monday-Saturday, 10:00 AM - 6:00 PM IST
• Return Request Review: 1-2 business days
• Issue Resolution: Within 48 hours of verification